Popular courier service to pay $2.5M to settle background check class action
Tags : FCRA Compliance
Postmates, an on-demand delivery service, agreed to the deal to settle allegations that the company’s background check procedures failed to comply with Fair Credit Reporting Act.
The deal will put to rest a proposed class action which claimed that Postmates hid its background check disclosure within a 10-page legal document containing extraneous information – a practice which would violate the FCRA’s “stand alone disclosure” requirement. Furthermore, the suit claimed that Postmates failed to provide applicants they elected not to hire with the necessary adverse action notices as well as copies of their completed background checks.
The deal will certify roughly 174,000 class members consisting of users who signed up with Postmates to be couriers and a separate 16,000-member class of couriers who Postmates failed to provide with copies of their background check reports after they were no longer being considered for the position, according to Law360.com
Since the filing of the lawsuit Postmates modified its disclosure practice to fall in line with the requirements of the FCRA.
The case is Lorretta Nesbitt v. Postmates Inc., case number CGC15547146, in the Superior Court of the State of California County of San Francisco.
Source: Law360.com, 6/29/2017
We cannot express enough how much we have enjoyed working with BIG! It has really benefitted our processing and ease of doing business!
I enjoy collaborating with BIG, and know that if I have to reach out with a question/concern, a positive attitude with a willingness to find resolve is on the other side of an email or a phone call.
You have been the most professional and most helpful business partner that I have ever been associated with — always there to assist us and with rapid turnaround times.
I am confident whenever we add a product with your company that I will have a good experience.
We have received superior service and we know this is what you and your team strive for. We are grateful for the dedication, level of professionalism and effort shown.