Why BIG?

24/7/365 Report Status

Our inProcess tool provides you with real-time transparency throughout the research process.

Vertical Screen’s inProcess module on myBIG.com provides transparency during the research process and serves as a communication channel with clients. When an investigation is in process, the inProcess module displays the report’s overall status, the results of each research component as they are completed and real-time tracking of components still being researched.

Example Status Updates

in process icon In Process: All required information to perform the background check has been received and research is underway. Real-time detailed research notes and expected turnaround times are displayed providing up-to-the-minute status.
hold icon On Hold: The background check request has been initiated and is awaiting the applicant’s completion of required forms. Built-in tools allow users to communicate with the applicant and even resend or cancel requests.
problem icon Problem: Missing or incomplete information has been identified and is being gathered either directly from the applicant or from the client.
complete icon Complete: All research has been completed and the case has been delivered.

Benefits

Transparency: Provides a real-time status update of all components of the background check, available anytime, anywhere.
speed icon Expedited Hiring: View critical information as it is completed, allowing accelerated decision making based on key hiring factors.
communication icon Communication: Seamless communication is accomplished quickly and securely through the Problem Notification alert email system.
tracking icon Tracking: Overall background report status remains “In Process” until all research is complete, making it easy to track pending research.

Even our RFP PROCESS is state-of-the-art.

Take a look
RFP Kit

What our clients are saying

We cannot express enough how much we have enjoyed working with BIG! It has really benefitted our processing and ease of doing business!

Licensing and Registration Manager
Investment and Insurance Company

I enjoy collaborating with BIG, and know that if I have to reach out with a question/concern, a positive attitude with a willingness to find resolve is on the other side of an email or a phone call.

Human Resources Administrator
Global Financial Services Firm

You have been the most professional and most helpful business partner that I have ever been associated with — always there to assist us and with rapid turnaround times.

Principal Consultant
Major Professional Services Network

I am confident whenever we add a product with your company that I will have a good experience.

Division Manager
Insurance and Financial Services Agency

We have received superior service and we know this is what you and your team strive for. We are grateful for the dedication, level of professionalism and effort shown.

Agent
Large Insurance Agency
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